i-pet

General Terms & Conditions for the i-pet Web Site (www.i-pet.com.au)

Welcome to i-pet

Through this site Petcare Information and Advisory Service Australia Pty Ltd ( PIAS) offers an online information service intended to promote interest in household pets and responsible ownership of them.

About PIAS

The Petcare Information and Advisory Service Australia Pty Ltd (PIAS) was established in 1966 as an autonomous, non-commercial organisation committed to promoting socially responsible pet ownership.

Funding is provided by Mars Petcare as a community service and PIAS has as its charter:

To educate owners on the responsibilities of pet ownership.

To undertake original research on the relationship between man and companion animals.

To ensure accurate and reliable information is available to all interested parties on pet related issues.

To encourage pet ownership in balance with society's needs, and help owners enjoy their pets.

To provide information on and encourage the correct care of pets.

Please be sure to read this agreement carefully, especially the disclaimers and limitations of our liability, as in using our site you will be taken to have agreed with the terms and conditions set out in this agreement.

We do not intend to make changes to these terms and conditions very often, but we may make changes to them at any time without liability. You should check whenever you visit our site to ensure that you have read and agree with our most current terms and conditions. Any change in our terms and conditions will not affect any past use of our site, unless we are legally required to do so.

Petcare Information and Advisory Service Australia Pty Ltd ( PIAS) is not associated with and provides no endorsement for other sites accessed through links on this site. We provide access without liability for the convenience of our website users.

Limitation and Disclaimer of Liability

Your use of our site is at your own risk. Neither PIAS, nor anyone who helped develop, create, produce or deliver the material and information on this site will be liable for any loss or liability you incur related to your use of, or inability to use, the site, or any errors or omissions in the content of the site, unless they acted wilfully or with gross negligence or that liability may not otherwise be lawfully excluded. This applies even if the loss or liability:

arises from a negligent act or omission;

has been notified to us as a possibility; or

arises directly or results indirectly from any loss or injury.

This exclusion will not cover liability for death or injury caused by our negligence nor liability for a breach of statutory duty where liability may not be lawfully excluded.

In addition, to the fullest extent permitted by law, PIAS and anyone who helped develop, create, produce or deliver the material and information on the site do not accept any liability for any direct, incidental, consequential, indirect, special, punitive or exemplary damages arising out of your access to, or use of, or inability to use or access the site, whether arising in tort or contract.

We use our best efforts to ensure that accurate, timely and complete information is provided on this site, but you should use your own independent judgement to verify its accuracy, reliability or any other matter.

PIAS does not warrant that the functions contained in the site will be uninterrupted or error-free, or that defects will be corrected.

We also do not guarantee that this site or every feature of this site will remain available to you.

Any web-site may contain viruses, and you must conduct such test and virus scanning as may be necessary to ensure that this site does not contain any virus, trojan-horse, WORM, phage, trap door or any other code that has the effect of slowing, damaging, limiting or preventing the operation of any part of a computer. PIAS does not warrant that the site or its server is free of computer viruses, bugs or other harmful components or that defects will be corrected even if PIAS is aware of them.

WITHOUT LIMITING THE FOREGOING, AND TO THE EXTENT PERMITTED BY LAW, ALL INFORMATION ON THIS SITE (including any suggestions on the site for sources of pets and pet related services) IS PROVIDED "AS IS", WITHOUT REPRESENTATION, ENDORSEMENT OR WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Any liability of PIAS under any provisions that by law cannot be excluded is, where permitted by law, limited to the resupply of the relevant information or services.

Restrictions on use

All copyright subsisting in the contents of this site is owned by, or used under licence to, PIAS.

Your use of the material on the site is for informational purposes only. You may not copy or incorporate any of trade marks, logos or animal graphics contained on the Breed Description pages available on the site into any other work including your own web site or use that material in any other public or commercial manner. Except for your own personal use in viewing the site, you must not use any of that material without our written permission. Under the Copyright Act, downloading or other copying which is affected by the Act needs the permission of the copyright owner, and you should apply direct to the copyright owner for that approval.

You are free to create links to our homepage: www.i-pet.com.au in a manner that promotes our objectives, but you are not permitted to create a hyperlink to any other page in the site.

The site uses cookies to improve your experience and to increase the relevance of subsequent visits by remembering which location you selected in the site on previous visits. Cookies do not personally identify users but do identify a user's browser.

If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you may not be able to take full advantage of the site's services.

Links to other sites

The site provides links to external websites. These linked sites are not under the control of PIAS, and we are not responsible for the conduct of companies linked to our website. The appearance of a link does not imply PIAS' endorsement. Subject to any non-excludable rights, PIAS disclaims all warranties, express and implied, as to the accuracy, value legality or otherwise for any materials or information contained on such sites. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

Other

If any provision of this Agreement is found to be void, unlawful or unenforceable for any reason, that portion of the provision which creates the invalidity, unlawfulness or unenforceability will be severable from these terms and will not otherwise affect the validity and enforceability of any remaining provisions.

These Terms and Conditions will be governed by the laws of NSW, and shall be subject to the non-exclusive jurisdiction of the courts of NSW.

All rights not expressly granted are reserved.

Petcare Information and Advisory Service Australia Pty Ltd (PIAS) cares about your privacy.

This policy outlines how we manage personal information about you, whether received through our website (at www.i-pet.com.au) or otherwise.

This policy is intended to represent industry best practice and comply fully with the Privacy Act 1988 (Cth).

When do we collect personal information?

Providing personal information, and how much, is up to you. Those who visit our website or contact us in some other way may choose to submit personal information, such as names, e-mail addresses, telephone numbers and other information that that visitor considers relevant to a question, comment or request.

We make a special effort to advise children to obtain parental permission before providing information, and urge parents to supervise their children's online activities.

We do not knowingly collect any personal information from children at our site without a responsible adult's consent.

What do we do with the information?

We use any personal information that is provided to us solely to respond to your questions, requests or comments and to keep a record of how we have responded. Otherwise we do not disclose or use any information about you without your consent. We do, however, reserve the right to use or disclose any information:

if required by law;

to cooperate in any legal investigation;

to protect PIAS' reputation;

if it is necessary to provide you with a service which you have requested;

to implement our terms of service;

to protect the rights, property or personal safety of another PIAS user, any member of the public or PIAS;

if the assets and operations of PIAS' business are transferred to another party as a going concern; or

to improve the services that we provide.

Although it is not what we presently do, in the future we may use your personal information to provide you with updated information about our website or provide you with other related information which you may enjoy. We will not send you 'spam' (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about PIAS and do not wish to receive this information any longer, you may contact us at the address indicated below to remove your name. Please allow 14 days for this request to be processed.

We never sell personal information to any third party.

Accessing your information

We will provide access to any personal information we hold about you, upon your written request. If you would like us to update, change or delete any information we have about you, then please contact us at the address indicated below. Please allow 14 days to respond to your request.

Storage and security of your information

PIAS will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. We require our employees and data processors to respect the confidentiality of any personal information held by PIAS. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. PIAS will not be held responsible for events arising from unauthorised access to your personal information.

What should I do if I have a question or complaint?

If you have a question or complaint about our treatment of your personal information then please contact us in any of the following ways:

You may send an email to us at:

petcare@petnet.com.au

You may also write, fax or call us at:

Petcare Information and Advisory Service Australia Pty Ltd, 685 Burke Road, Camberwell Yarra, Vic 3124 Australia Phone: +61 3 9827 5344 Fax: +61 3 9827 5090

Status of this policy

From time to time, our privacy policy will be reviewed and may be revised. PIAS reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.

The amended privacy policy will apply between us whether or not we have given you specific notice of any change.

Petcare Information and Advisory Service Australia Pty Ltd (PIAS) cares about your privacy.

This policy outlines how we manage personal information about you, whether received through our website (at www.petnet.com.au) or otherwise.

This policy is intended to represent industry best practice and comply fully with the Privacy Act 1988 (Cth).

When do we collect personal information?

We make a special effort to advise children to obtain parental permission before providing information, and urge parents to supervise their children's online activities.

We do not knowingly collect any personal information from children at our site without a responsible adult's consent.

We do not use "cookie" technology to obtain personal information from visitors to our website. However, our site uses cookies which identify a user's browser.

What do we do with the information?

if required by law;

to cooperate in any legal investigation;

to protect PIAS' reputation;

if it is necessary to provide you with a service which you have requested;

to protect the rights, property or personal safety of another PIAS user, any member of the public or PIAS;

if the assets and operations of PIAS' business are transferred to another party as a going concern; or

to improve the services that we provide.

We never sell personal information to any third party.

Accessing your information

Anyone on the pethints e-mail list can request to be removed at any time.

Storage and security of your information

What should I do if I have a question or complaint?

If you have a question or complaint about our treatment of your personal information then please contact us in any of the following ways:

You may send an email to us at:

petcare@petnet.com.au

You may also write, fax or call us at:

Petcare Information and Advisory Service Australia Pty Ltd, 685 Burke Road Camberwell Yarra, Vic 3124 Australia Phone: +61 3 9827 5344 Fax: +61 3 9827 5090

Status of this policy

The amended privacy policy will apply between us whether or not we have given you specific notice of any change.